TERMS OF SERVICE

Last Updated: January 30, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a binding legal agreement between you ("User," "You," or "Subscriber") and Stelizen LLC ("Stelizen," "Company," "We," or "Us"), the owner and operator of the web application Zendolla (found at zendolla.com).

By accessing, registering for, or using Zendolla (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Relationship to Stelizen LLC

Zendolla is a digital product and service owned and operated by Stelizen LLC. All billing, data processing, and intellectual property rights associated with Zendolla are managed and retained by Stelizen LLC.

3. Description of Service and AI Disclaimer

Zendolla is an AI-powered outfit style advisor that uses deterministic orchestration to suggest clothing items based on user inputs.

Advisory Role

The Service acts as a digital advisor. It is not a stylist, retailer, or manufacturer.

AI Limitations

We do not guarantee that style recommendations will meet your subjective aesthetic standards or expectations.

Inventory "Drift"

The Service may query third-party inventory data. While we verify availability at the moment of processing, real-world inventory changes instantly. Stelizen is not responsible if an item suggested by the Service is out of stock by the time you attempt to purchase it on a third-party retailer's site.

4. Accounts and Security

To access certain features, you must register for an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Stelizen LLC immediately of any unauthorized use.

5. Billing, Payments, and Refunds

Stelizen LLC uses Stripe as our third-party payment processor. By making a purchase, you agree to be bound by Stripe’s Services Agreement.

5.1. Subscriptions and Auto-Renewal

If you purchase a recurring subscription (e.g., "Pro Plan"), you authorize Stelizen LLC to charge your payment method at the start of each billing period. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.

5.2. No Refund Policy

Due to the significant computational costs and data orchestration fees incurred immediately upon use of the AI service, all purchases are final and non-refundable.

  • No Pro-Rating: We do not offer refunds or credits for partially used subscription periods.
  • Dissatisfaction: We do not issue refunds based on dissatisfaction with the specific outfits, styles, or combinations generated by the AI.

5.3. Discretionary Exceptions (Accidental Purchase)

Stelizen LLC reserves the right, at its sole and absolute discretion, to issue a refund only in cases of clear accidental purchase (e.g., duplicate transaction). To be eligible for consideration:

  • You must contact support within 48 hours of the transaction.
  • You must not have utilized the Service (e.g., generated any outfits) during that time window.

5.4. Chargebacks

You agree to contact Stelizen LLC support to resolve any billing disputes before initiating a chargeback with your bank. Initiating a chargeback without prior communication may result in the permanent suspension of your account and a ban from all future Stelizen LLC services.

5.5. Price Changes

Stelizen LLC reserves the right to adjust pricing for the Service at any time. Any price changes to existing subscriptions will take effect following reasonable notice to you (via email or app notification).

6. Intellectual Property Rights

Stelizen Ownership

The Service, including but not limited to the underlying source code, architecture, algorithms, interface design, and the "Zendolla" brand, is the exclusive property of Stelizen LLC.

License to User

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial use.

Restrictions

You may not reverse engineer, decompile, or attempt to derive the source code or logic flows of the Service. You may not use the Service to build a competing product.

7. Third-Party Links

The Service contains links to third-party websites (retailers). These links are provided for convenience only. Stelizen LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You access them at your own risk.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, STELIZEN LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STELIZEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. IN NO EVENT SHALL STELIZEN AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNTS PAID BY YOU TO STELIZEN FOR THE SERVICE IN THE LAST TWELVE MONTHS.

10. Termination

Stelizen may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Stelizen LLC Email: legal@stelizen.com

Website: stelizen.com